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AI in the Air: How Airlines Are Elevating Loyalty Programs

AI in the Air: How Airlines Are Elevating Loyalty Programs

Airline loyalty programs have been losing altitude as reduced benefits frustrated frequent travelers. Now, airlines are turning to AI to rebuild trust and improve satisfaction.

By By Basma Abdel Motaal and Madeleine Bullinger

  • min read

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AI in the Air: How Airlines Are Elevating Loyalty Programs
en
enero 24, 2025
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