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Winning on Purpose: Why We Wrote the Book

By Fred Reichheld

Video

Winning on Purpose: Why We Wrote the Book
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Fred Reichheld, New York Times bestselling author and creator of the Net Promoter® system of management, explains what so many companies are getting wrong with Net Promoter, and how the value of getting it right inspired his latest book.

Winning on Purpose

Un livre à lire absolument. Le guide indispensable pour faire florir vote entreprise. Placez vos clients au coeur de votre stratégie tout en gardant le NPS pour boussole. Disponible dès maintenant !

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