Companies that use Net Promoter®

Air Transportation

  • Delta Air Lines
  • JetBlue
  • Qantas
  • Southwest Airlines
  • Travelocity
  • Volaris

Industrial Goods & Services

  • ABB, Ltd
  • Aggreko
  • Alcoa
  • Atlas Copco
  • Archstone
  • AvisBudget
  • BorgWarner, Inc.
  • Centrica / British Gas
  • Con-way Inc.
  • Cypress Semiconductors
  • De La Rue
  • Deutsche Post World Net
  • Direct Energy
  • Dupont
  • e.On
  • Franklin Covey
  • GE
  • General Motors
  • Holcim Ltd
  • Honeywell
  • Jabil
  • Jiffy Lube
  • Kone
  • Marvin Windows & Door
  • Polaris Industries
  • Quickparts
  • Republic Services, Inc.
  • RSC Equipment Rental
  • Sandvik
  • Schindler
  • Schneider Electric
  • ServiceMaster
  • Stanley Black & Decker
  • Teleglass National
  • Terex
  • Thermo Fisher Scientific
  • United Rentals
  • Vattenfall AB
  • Williams Scotsman International

Consumer Products

  • Acantia Health & Beauty
  • Anheuser-Busch
  • Bunge
  • Corporate Express
  • Grohe
  • LearningRx
  • Select Comfort
  • Lego
  • Olam
  • Planet Tan
  • Procter & Gamble

Healthcare

  • Ascension Health
  • Carl Zeiss AG
  • Cancer Treatment Centers of America
  • Cigna
  • Humana
  • Kaiser Permanente
  • Johnson & Johnson
  • Medtronic
  • National Health Service (NHS)
  • Novartis
  • Smith & Nephew
  • TeamHealth

Service providers/B2B/Suppliers/Public sector

  • 800GotJunk
  • Appletree Answering Services
  • Avaya
  • Bearing Point
  • Boy Scouts of America
  • Brains on Fire
  • Caroline Biological
  • Cintas Corp
  • Effectur
  • FastLane Communications
  • FirstService Corporation
  • Four Seasons Hotels
  • Ingram Micro
  • KPMG
  • Paul Davis Restoration
  • Platform Group Gallery
  • PricewaterhouseCoopers
  • Sitel Worldwide Corporation
  • Sodexo
  • Teach for America
  • Travel Counselors
  • University of California- Berkeley
  • University of Phoenix

Telecom

  • Asurion
  • AT&T
  • Axiata Group Berhad
  • Belgacom
  • BlackBerry
  • CenturyLink
  • Deutsche Telekom
  • Everything Everywhere
  • Groupe Neuf Cegetel
  • KPN
  • MetroPCS
  • NII Holdings
  • Nokia
  • Optus
  • Orange
  • Sprint Communications
  • Suddenlink
  • Swisscom
  • Telefonica
  • Telephone & Data Systems, Inc.
  • Telstra
  • T-Mobile
  • TW Telecom
  • Verizon
  • Virgin Media
  • Vodafone
  • VTR

Retail

  • 24 Hour Fitness
  • Apple
  • Avis Europe
  • Best Buy
  • CarMax, Inc.
  • Cencosud
  • Chick-fil-a
  • CVS Caremark
  • eBay
  • Enterprise rent-a-car
  • Expedia
  • Guitar Center Holdings, Inc
  • Hertz
  • Home Depot
  • Inchcape
  • Intercontinental Hotels
  • John Lewis
  • Macy's, Inc.
  • Moosejaw
  • Myer
  • Neiman Marcus
  • Phanfare
  • Porsche
  • Safelite Auto Glass
  • Virgin Active Ltd.
  • Zane Cycles
  • Zappos
  • Zipcar

Financial Services

  • AIA
  • Allianz
  • American Express
  • Aon
  • Asgard Wealth Sol.
  • AXA
  • Banco Galicia
  • Bank of Melbourne
  • BMO Financial Services
  • Bupa International
  • Charles Schwab
  • Citigroup
  • CMR
  • Commerce Bank
  • Eastern Fin. FL Credit Union
  • Experian
  • Fidelity Investments
  • Fireman's Fund (Allianz)
  • Grange Insurance
  • HSBC
  • IAG NZ
  • Idaho Central Credit Union
  • ING
  • JPMorgan Chase & Co
  • Lloyds
  • Lockheed Federal Credit Union
  • Mellon Investor Services
  • MetLife
  • Metro Bank PLC
  • Minnesota Life
  • Nationwide Insurance
  • OCBC
  • PayPal
  • Perpetual Limited
  • Progressive
  • SF Fire Credit Union
  • Sopra Capital
  • Standard Chartered
  • Swedbank
  • Swiss Re
  • TD Bank
  • TD Canada Trust
  • Thrivent
  • TradeStation Securities
  • USAA
  • Vanguard
  • Vocalink
  • Western Union
  • Westpac
  • Wizard
  • Wright-Patt Credit Union
  • Zurich Insurance

Technology

  • AMICAS
  • Autodesk
  • Bill.com
  • Buhler
  • CA, Inc.
  • Canon
  • Computer Sciences Corp (CSC)
  • Covario, Inc.
  • Dell
  • Electrolux
  • EMC Corporation
  • Facebook
  • FileNet (IBM Enterprise Content Management)
  • HP
  • iiNet
  • Interactive Corp
  • Intuit
  • IPOWER
  • Ipreo Holdings
  • Lawson Software, Inc.
  • LG Electronics
  • Logitech
  • Microsoft
  • Mitchell
  • Palm
  • Philips
  • Rackspace
  • Salesforce.com
  • SAP
  • Siemens
  • Sony
  • Symantec
  • Tektronix

Media

  • Avid Technology
  • BBC
  • DirecTV
  • E.W. Scripps Co.
  • LexisNexis
  • PR Newswire
  • Scripps
  • Thomson Reuters