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      Recommended reading: A collection of our best thinking
      Important Concepts
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      Video

      Trailblazers Series: Rackspace

      In the competitive managed hosting space, Rackspace has achieved explosive growth with the help of the Net Promoter System®.

      By Rob Markey

      Video

      Trailblazers Series: Rackspace
      en

      Despite the heavy competition in the managed hosting space, Rackspace has grown exponentially, thanks to the help of the Net Promoter System.

      Net Promoter®, Net Promoter System®, Net Promoter Score® and NPS® are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.

      Related Videos

      Trailblazers Series

      What is it like to lead a culture of loyalty? Executives who use the Net Promoter System discuss the cultural change, growth, and results they have observed at their companies.

       

      Authors
      • Headshot of Rob Markey
        Rob Markey
        Advisory Partner, Boston
      Contact us
      May 18, 2011
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      • Trailblazer Video Series

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      Net Promoter®, NPS®, NPS Prism®, Net Promoter System®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., NICE Systems, Inc., and Fred Reichheld. Net Promoter Score℠ is a service mark of Bain & Company, Inc., NICE Systems, Inc., and Fred Reichheld.