Video

Winning on Purpose: Why We Wrote the Book

By Fred Reichheld

  • outubro 11, 2021

Video

Winning on Purpose: Why We Wrote the Book
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Fred Reichheld, New York Times bestselling author and creator of the Net Promoter® system of management, explains what so many companies are getting wrong with Net Promoter, and how the value of getting it right inspired his latest book.

Vencendo com Propósito

Um guia indispensável para quem deseja inspirar o amor pelo cliente no próprio time, e usar o NPS para ter sucesso tanto no plano individual como no empresarial.

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