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Resources

Resources

The payoff of the Net Promoter System is substantial, but so is the commitment. We’re here to help.

Resources

Companies must work hard to achieve the full benefits of the Net Promoter System. Our resource center offers our latest thinking and guidance, answers to common questions, communities of Net Promoter® practitioners and other tools to help you and your company on your Net Promoter journey. If there are additional resources you'd like to have, please contact us. For our latest updates, connect with us on Twitter, Facebook and LinkedIn.

Featured Content
Sleuthing Out Worthwhile Data
Data makes it possible to learn more about many things—including customers—but not all data is equally good.
LinkedIn
Firing a Bad Customer in 2021
How can companies fairly and effectively show an unwanted customer the door?
LinkedIn
The Role of Humility and Integrity in Times of Turmoil
Humility and moral leadership are perennially important for organizations seeking to innovate and delight customers.
LinkedIn
Big Idea 2021: To Be Great, Be Humble
Humble leaders and organizations are always looking for innovative ways to delight their customers, and that’s the best way to build a lasting business.
LinkedIn
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