The Customer Confidential Podcast

A Little Praise Goes a Long Way, Says Shawn Achor

Shawn Achor, a leading expert in the connection between happiness and success, says that praise can increase employees' productivity and fulfillment in big ways.

By Rob Markey

апреля 28, 2017

Content requires cookies

This content requires non-essential cookies for the functionality to work.
To view this content, please consent to the use of cookies. You can learn more by reading our Cookie Policy.

MANAGE COOKIE SETTINGS

Employees who are sincerely happy almost always provide a better customer experience. But what can companies do to make a meaningful difference in how employees feel about their work?

Shawn Achor, The New York Times best-selling author of The Happiness Advantage and Before Happiness, says that companies can do a lot. In fact, sometimes the solutions are as simple as encouraging social interaction and praise.

In this episode, Shawn discusses the connection between happiness and success, and his work with Fortune 100 companies that want to increase employee engagement. You can listen to our conversation on iTunes, Stitcher or through the audio player above.

Net Promoter^®, Net Promoter System^®, Net Promoter Score^® and NPS^® are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.