The payoff of the Net Promoter System is substantial, but so is the commitment. We’re here to help.

Companies must work hard to achieve the full benefits of the Net Promoter System. Our resource center offers tools to help you and your company on your Net Promoter journey. If there are additional resources you'd like to have, please contact us. For our latest updates, connect with us on Twitter, Facebook and LinkedIn.

NPS Training

Professional training from Bain Academy on the fundamentals of the Net Promoter System for your teams via live instruction and self-paced eLearning


The Customer Confidential Podcast

Hear from loyalty leaders about how they're improving the customer experience and creating lasting results for their organizations.

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We offer unparalleled analytic and organizational tools for the Net Promoter System. Together, we can create an enduring customer-centric culture.