Strategic partnerships enable us to deliver best-in-class customer experience solutions to our shared clients, facilitating rapid and efficient Net Promoter System prototype launches and robust platforms for collecting and acting on customer feedback.

Companies accredited by NPSx have successfully assessed their maturity across key pillars of the CX Advance Framework. This approach provides organizations with an unbiased, outside-in view on customer experience capability gaps and how to address them.

NPS licensees reflect Bain’s commitment to customer loyalty and engagement. Referencing NPS and related trademarks must include accurate attribution and may not be utilized commercially without obtaining an NPS License, necessitating Bain's prior written consent. If you are interested in acquiring a license and joining our family of esteemed licensees, please reach out to us through our contact page.

Bain & Company provides Net Promoter System consulting services to companies around the world. The companies listed above are licensees of Bain and have the relevant agreements with Bain. However, this list is not exhaustive, nor does it imply Bain endorsement. Information included in this list is subject to change and Bain does not assume any liability for actions of these companies.

To speak with Bain & Company about the Net Promoter System, please contact us here.