Contact
Workshops and Speaking Engagements
Workshops and Speaking Engagements
Fred Reichheld and Rob Markey conduct a limited number of senior executive workshops each year and also are available for individual speaking engagements.
Contact
Fred Reichheld and Rob Markey conduct a limited number of senior executive workshops each year and also are available for individual speaking engagements.
Fred Reichheld is a Bain fellow and creator of the Net Promoter System®. His work in the area of customer and employee retention has quantified the link between loyalty and profits.
Rob Markey is a partner in Bain & Company’s New York office and a leader in the firm’s Customer Strategy & Marketing practice. He is the coauthor of The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World.
Presentation themes include:
Net Promoter® workshops, conducted by Fred and Rob with additional expert speakers, engage your organization’s senior leadership in a collaborative loyalty discussion and help them identify specific opportunities for launching your Net Promoter System. Half- and full-day workshops are available.
Speaking fees range from $25,000 to $50,000 depending on location and duration of the event.
For custom workshop pricing, or for more information, please contact Maura (McNamee) Dudas at 617-572-2594 or maura.dudas@bain.com.