About NPS
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About the Net Promoter System
- The Benefits of the Net Promoter Score
- Building Loyalty at B2B Companies
- Companies That Use Net Promoter®
- The History of Net Promoter
- Measuring Your Net Promoter Score
- How the Net Promoter Score Relates to Growth
- The Numbers behind the Net Promoter System
- Predictive NPS
- The Employee Net Promoter System
- Understanding the System
- Three Types of Net Promoter Scores
Featured Content
Resources
- Bain Certified Net Promoter Score℠ Benchmarks
- Coronavirus
- Customer Love
- Customer Love Quiz
- Earned Growth Strategy
- How to Calculate Customer Lifetime Value Using Loyalty Economics
- Interaction Prioritization
- NPS Technologies & Vendors
- The NPS® Loyalty Forum
- Trademarks and Licensing