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The Huddle
Huddles give employees the opportunity to connect and engage with one another, with the central purpose of furthering their organization.
The "huddle" of the Net Promoter System® focuses on small team meetings that transform customer feedback into meaningful results—for customers and employees. They identify which actions can be taken by individuals, by teams, and by others in the organization.
Net Promoter®, Net Promoter System®, Net Promoter Score® and NPS® are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
Understanding the Net Promoter System
A systematic approach to fostering customer loyalty and employee performance can accelerate profitable, sustainable organic growth.
April 29, 2019